Booking Information

Booking & Payment

A booking is secured once payment has been received. Session fees are non-refundable as they reserve your session date, studio time, and preparation.

Session Duration

Most sessions last approximately 2 to 2.5 hours, allowing plenty of time for pets to settle and personalities to shine.

Pet Welfare First

Your pet’s comfort, safety and wellbeing are always the priority. Sessions may be paused, rescheduled or adapted if a pet becomes stressed or uncomfortable.

Gallery Delivery

Final galleries are delivered within approximately 6-8 weeks of your session.

Each image is individually selected and carefully hand-edited to ensure the highest quality and consistency before delivery.

Image Selection

You’ll receive a curated proof gallery containing the strongest images from your session. Your package image allowance applies to the entire session and is not allocated separately for each pet or participant.

Multiple Pets & Participants

When multiple pets and/or people participate in a session, the package image allowance applies to the session as a whole and is not allocated per individual pet or person.

Every session is unique, and the number of images featuring each participant may vary depending on cooperation, available time, session flow, and the natural dynamics of the session.

While every effort is made to create a balanced gallery, equal image representation of each pet or person cannot be guaranteed.

Image Usage

Images are supplied for personal use. Editing, filtering, AI manipulation or alteration of images is not permitted.

Products

A range of professional prints, wall art and albums are available to help preserve your memories for years to come.

Full Terms & Conditions

Detailed Terms & Conditions are provided as part of the booking process and must be accepted before a session can take place.